Report says bullying led to a toxic work environment
at Vancouver School Board #vsb #workplacebullying
Tracy
Sherlock & Derrick Penner (2017). Vancouver Sun. Retrieved from: http://vancouversun.com/news/local-news/report-says-bullying-led-to-a-toxic-work-environment-at-vancouver-school-board.
Read the Goldner Executive Summary here: https://www.scribd.com/document/340851894/Goldner-Investigation-Executive-Summary
An
external investigation at the Vancouver School Board found evidence of
bullying, but information released to the public Friday morning contained no
specifics about who the bully was or any particular incidents.
The investigation by Roslyn
Goldner found there was bullying at the board level, that the behaviour of
certain trustees was “uncivil, disrespectful and rude,” and that systemic
factors contributed to a “toxic work environment.”
Goldner said the allegation that
certain trustees “threw the staff under the bus” was “an apt descriptor.”
The allegations of bullying were
made last fall, when the elected trustees were fired from the board for
not passing a balanced budget and six senior district staff members —
including the superintendent and secretary-treasurer — went on medical
leave at the same time. All of this happened at the same time as tense and
highly charged public meetings were underway about the possible closing of
11 Vancouver schools. At that time, trustees had also refused to pass a
budget calling for $21.8 million in cuts, but staff were forced to implement
the cuts anyway.
VSB’s official trustee Dianne
Turner, who replaced the fired school trustees in October, said the full
report was “one of the most difficult things I’ve read,” adding “it is
unacceptable that the senior staff were not provided a safe and respectful
environment.”
Only the
executive summary was released Friday, but acting secretary treasurer Guy
Bonnefoy said a redacted version of the report will be released upon request
under freedom of information and protection of privacy legislation.
Goldner found there was both
“ambient bullying” between trustees and direct bullying and harassment of staff
by trustees.
“I find that the conduct of the
board breached the requirement to provide employees with an emotionally safe
and respectful work environment,” Goldner writes.
The partisan composition of the
board, its governance model and a lack of consistent role definition among
trustees were systemic problems that played a role, she says.
Former Green trustee Janet Fraser
said she did sometimes see “disrespectful” behaviour by trustees towards staff
members. In particular, she noted that at a public meeting about school
closures some responses by staff to questions from trustees were responded
to in a “very disrespectful” manner.
“It was a highly emotionally
charged meeting. There were hundreds of people in the audience who were very
upset about the possibility their school could be closed,” Fraser said.
“The board was unanimous in its decision making, but it was certainly a
very difficult, intense situation.”
Former
school board chairman Mike Lombardi and former Vision trustee Allan Wong both
said they are disappointed the report doesn’t contain any specific
allegations or names because it is difficult to respond to or learn
from the situation without specifics.
“There were nine trustees on the
board. Who knows who they are talking about? This smears all trustees,”
Lombardi said, adding he would like to see specific allegations that identify
the source of those allegations and who the allegation was against.
Former
trustee Patti Bacchus said she never saw any bullying by trustees and none was
reported to her by senior management when she was a trustee.
“It’s a concern that anyone would
feel bullied or harassed. That is a serious issue,” she said. “We did feel we
were under pressure from government and senior management to close schools. We
decided to suspend that process, and I still think it is the right
decision.”
Former NPA trustee Stacy
Robertson said he is not surprised by the findings, as the NPA raised the same
concerns prior to being fired.
“These are serious issues and we
look forward to the … release of both the internal VSB and WorkSafe B.C.
reports,” Robertson said in an e-mail.
Last fall, the NPA said there was
“toxic dysfunction” at the VSB and that the board “failed to create a positive,
respectful work environment for the district’s senior staff.”
In
particular, the NPA mentioned actions by other trustees such as demanding the
board wait for 2016 census data before deciding to close schools, questioning
the validity of the consultation process for school closures and demanding a
report on population projections by the city rather than relying on VSB staff’s
projections.
Both the VSB investigation and
the WorkSafe B.C. investigations into the alleged bullying are now complete,
Education Minister Mike Bernier said in a statement. He added that he has great
confidence in the work of VSB staff and the official appointed trustee.
WorkSafe B.C. accepts Goldner’s
findings and found the VSB investigation to be compliant with WorkSafe B.C.
policies. WorkSafe B.C. has also concluded its own investigation, but the
results of that are not being released publicly.
Bonnefoy said the full report is
in the process of being redacted to protect the privacy of everyone involved,
but the executive summary was released now due to the intense public
interest.
* An earlier version of
this story incorrectly stated that Goldner report had been released
to complainants and respondents. The report has not been released.
Timeline of Events (provided by
Vancouver School Board)
Sept. 25 –
Secretary-Treasurer Russell Horswill commences indefinite leave.
Sept. 27– Superintendent Scott
Robinson commences indefinite leave.
Sept. 29 -VSB
Trustees appoints Steve Cardwell as Acting Superintendent and Rick Krowchuk as
Acting Secretary Treasurer. Entire senior management team now on idefinite
leave.
Sept. 29 –
Minister Bernier forwards the letter from the president of the BC School Superintendents
Association (BCSSA), which outlines concerns for the welfare of VSB members of
the BCSSA, to WorkSafeBC “because of its jurisdiction regarding bullying and
harassment in the workplace.”
Oct. 3 –
WorkSafe B.C. rules require VSB to investigate the allegations of bullying
and harassment in the workplace.
Oct. 12 –
Steve Cardwell confirms the engagement of Roslyn Goldner of Goldner Law
Corporation to conduct an independent investigation, in accordance with the
district’s Harassment in the Workplace policy and WorkSafeBC’s requirements for
employer investigations.
October –
WorkSafe B.C. begins its own investigation of the allegations at VSB.
Oct. 17 –
Minister Bernier replaces the Vancouver School Board trustees with Dianne
Turner as the Official Trustee. The Board was replaced for failing to pass a
balanced budget.
Oct. 18 –
Acting Superintendent Steve Cardwell and Acting Secretary Treasurer Rick
Krowchuk depart the VSB.
Nov. 3 –
Trustee Dianne Turner appoints John Lewis as Acting Superintendent and Guy
Bonnefoy as Interim Secretary-Treasurer.
January –
Superintendent Scott Robinson returns to work on a gradual re-entry. All senior
staff now back at work.
Feb. 20 –
Ms. Goldner submits her external investigation report to VSB.
Feb. 21 – WorkSafe
B.C. issues an order to the VSB to provide the Goldner Report for inspection.
Mar. 2 –
WorkSafe B.C. issues an inspection report, which confirms that the report
from Ms. Goldner met their criteria and the findings are aligned with WorkSafe
B.C.’s investigation. This inspection report contains orders requiring VSB to
adhere to its policies on harassment and bullying.
Mar. 3 –
VSB provides the Executive Summary of the Goldner Report to complainants and
respondents, and releases the Executive Summary publicly.